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Return & Refund Policy
At UchihaWatches, we strive to provide the best customer experience. Please read our return and refund policy carefully before making a purchase.
Return Shipping Costs
Seller-Paid Returns
We will cover return shipping costs if the item is:
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Damaged
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Defective
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Not as described
In such cases, please contact our support team within 7 days of delivery and provide photo or video evidence.
Buyer-Paid Returns
If the customer changes their mind or orders the wrong item, return shipping must be covered by the customer. Please note:
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Returns must be sent back in original condition and packaging.
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All returns must be approved by our support team before being shipped.
Fair Return Conditions
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UchihaWatches covers the cost of outward international shipping for all orders. Therefore, return shipping reimbursement is only available under limited conditions.
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Returns are handled through our partnered consolidation couriers, which helps minimize return costs for our customers in all cases.
How to Initiate a Return
To start a return, please contact us at [info@uchidawatches.com] with your order number and reason for return. Our team will guide you through the process.